Frequently Asked Questions About “Fun and More Vacation Accessories & Supply Rentals”
When will my Items be delivered?
We deliver your items ANY day of the week! Most orders will be delivered before your arrival, and we guarantee to have your items there before 6:00pm on the day of your arrival or the scheduled delivery date. If you are not going to be there before your items, we will arrange a special place to store the items on the rental property.
Can I pick my Items up?
No, we hand deliver your items directly to the place you are staying.
I was hoping to rent an item that isn’t in your catalog. Can you get it for me?
If you have a special request for an item please call us. If for any reason we are unable to get the item we will refer you to somebody who can.
What happens if I lose an Item that I rented?
For all rentals, you will be charged for any missing catalogued items. Please contact us if you misplace an item for pricing.
We are arriving early and want to ensure that our Items will be there when we arrive.
Often most of our items are delivered by 3 pm. If you are arriving early please mention that to our customer service and we will be happy to make special arrangements for your order.
How late can we order?
We will try our very best to accommodate all requests and orders, our goal is for you to have the most enjoyable time on your vacation.
What if I have to cancel my order?
Orders cancelled more than one week prior to delivery will receive a full refund. If you call in any time after this you will be refunded 50% of the total amount paid. If you cancel on the day of we can only offer in store credit or we would be glad to make exchanges for items of comparable value.
How much does Delivery cost?
We will deliver your items for no additional cost anywhere on Anna Maria Island. For delivery to Longboat or Siesta Key, contact us directory to discuss delivery arrangements for your particular rental order.
Is it safe to provide my credit card details online?
We utilize the most state of the art encryption technology (SSL or secured socket layer) to ensure that your credit card and personal information is protected.
How far in advance do we need to order these Items?
We request that you reserve your equipment as soon as you finalize your vacation plans. This helps to ensure that the items you have requested will be booked for your stay, and will help you to avoid any additional fees.
Do you require a deposit?
No, we do not require any deposit on our equipment. If the items are returned damaged or missing, charges will incur.
How do we return the items after we have used them?
We come and pick them up. Simply book the pick-up date when you place your order and we’ll stop by at no additional charge to pick up the items.
We have decided to stay longer; can we keep the items longer than we signed them out for?
Please call us if you decide you require the use of the items longer than expected. Some of the items may be booked for other lucky vacationers – but if not, we would be happy to let you keep the rentals for a few extra days!
How can I make a payment?
We accept Money Orders, Personal Checks and all Major Credit Cards. All checks and money orders must be received and processed before delivery of your items. Please send checks with enough time to clear.
What is your cancellation policy?
Please see our cancellation policy here: www.funandmorerentals.com/faqs/cancellation-policy/.